What we do
Operations is the largest group in Information Technology, which tasks include:
- Storage system design, implementation and support
- Data-centers, virtual server clusters, license servers, terminal servers, software packaging and distribution
- Faculty, staff and computer lab workstation computer provisioning/maintenance
- Lecture capture and remote meeting technology
- Classroom technology
- Residence hall wired/wireless network support
- Campus printing support and computer lab maintenance
We support all three of the campus' major operating systems (Windows, Linux and MacOS)
in a broad array of systems.
Operations accomplishes these tasks with fewer than 30 staff and over 50 student employees.
Our staff and students come from all backgrounds, majors and specialties.

Pat Hopp
- Director of IT Operations
- phopp@mtu.edu
- B01 EERC

Nancy Banfield
- IT Operations Manager
- nlb@mtu.edu
- 906-487-2893
- B09 EERC


Matt Walters
- IT Operations Manager
- mwalters@mtu.edu
- 906-487-2806
- B01 EERC


Greg Booth
- Senior System Administrator and Technical Team Lead

Dan Brinks
- Senior System Administrator and Technical Team Lead
- dlbrinks@mtu.edu
- 906-487-3191
- B12 EERC

Certifications

Paul Burke
- System Administrator, Linux
- pbburke@mtu.edu
- 906-487-2537
- B15 EERC


James Frey
- System Administrator
- jwfrey@mtu.edu
- 906-487-3508
- B16 EERC


Angie Hebert
- IT Support Coordinator
- aahebert@mtu.edu
- 906-487-1985
- B01 EERC


Henry King
- System Administrator
- hdking@mtu.edu
- 906-487-1435
- B11 EERC


Pat Krogel
- Senior Application Systems Analyst
- pekrogel@mtu.edu
- 906-487-1486
- B19 EERC

Jason Lieburn
- Associate Systems Administrator
- jeliebur@mtu.edu
- 906-487-2648
- B01 EERC

Joshua Myles
- Senior System Administrator and Storage Administrator
Certifications

Will Nankervis
- System Administrator
- wcnanker@mtu.edu
- 906-487-1773
- B08 EERC


Mitchell Paris
- Windows System Administrator
- mbparis@mtu.edu
- 906-487-3584
- B18 EERC

Mac Reid
- System Administrator
- mareid@mtu.edu
- 906-487-1798
- B13 EERC

Michael Ross
- Data Center Technician
- mtross@mtu.edu
- 906-487-2415
- B20A EERC

Reilly Schreiber
- Windows System Administrator
- reschrei@mtu.edu
- 906-487-0058
- B17 EERC

Michael Serio
- Windows System Administrator
- mserio@mtu.edu
- 906-487-2748
- B22 EERC

Charlie Temple
- IT Support Coordinator
- crtemple@mtu.edu
- 906-487-2729
- B01 EERC


Bryce Tuttle
- System Administrator
- bhtuttle@mtu.edu
- 906-487-1104
- B06 EERC

Travis Williams
- Senior System Administrator, Virtualization

Brian Zarn
- Windows System Administrator
- bjzarn@mtu.edu
- 906-487-3074
- B21 EERC