Information Technology

Remote Access Information Guide for Students

Michigan Tech IT is taking proactive steps to help you during the suspension of face-to-face instruction. This document outlines things to consider while working from a remote location.  If you need any assistance with the areas discussed below, we can help. 

Using the Campus VPN

Remote Access to Computer Labs

Software Downloads - Personal Machines

Mounting Your Network Drives from Home

Internet Access

Drive-up WiFi

Getting Help

 

Using the Campus VPN

The campus VPN gives you a secure connection from your remote location to campus.  A VPN connection is needed to do things like connect to a campus computer with remote desktop. The following links provide instructions on how to connect to the VPN based on operating system:

Connecting to VPN in Windows

Connecting to VPN on a Mac

Connecting to VPN in Linux 

Remote Access to Computer Labs

If you need to access software that is not on your home computer, we have setup labs you can remote desktop to and use the software like you would at the Van Pelt and Opie Library. Please note some of the more graphical software will not perform as well over a remote connection. Please log off these computers when you are done so that they are available for other students.

Following the instructions in Remote Access to Lab Computers.

Software Downloads - Personal Machines

Some software is available for download to your personal machine.  More information is available in our knowledge base article on the Software Distribution Center.

Mounting your Network drives from home

You can mount your home drive and multidrive remotely once you’ve connected to the VPN. Learn how to at: Mounting H: and M: Drives on Windows Machines.

Internet Access

Educause is maintaining a list of corporations and service providers who are offering free, discounted, or expanded services to higher education institutions transitioning to remote work and online learning during the COVID-19 outbreak. Their Companies Offering Help Google sheet has three tabs; the third tab contains Internet Access resources.

Educause, not Michigan Tech IT, updates this information; it is subject to change at any time.

Drive-up WiFi

There are two locations on campus where you can park your vehicle and receive a good WiFi signal. When you arrive, please call the Department of Public Safety & Police Services at 906-487-2216 to let them know you are there. To ensure social distancing, you are required to stay in your vehicle while using this service.

Location 1 is parking lot 14, located between the Hamar House and the Broomball rinks. WiFi is provided by the Emergency Blue Light phone near the rinks. Parking in a legal parking spot within 50 feet of that pole will provide service.

Location 2 is parking lot 1, located next to the Alumni House. WiFi is provided by the Emergency Blue Light phone. Parking in a legal parking spot within 50 feet of that pole will provide service.

You can view all parking lots on the campus map. Note: only Lot 1 and Lot 14 have available WiFi access.

As a reminder, you are required to remain in your vehicle while using this service.

Getting Help

We can help. Michigan Tech IT will continue to monitor email to it-help@mtu.edu and phone calls to 906-487-1111.