Mail Services uses Parcel Tracker—an online system that logs the receipt of inbound packages and automatically sends email notifications when packages carried by the U.S. Postal Service have been received at the University’s mailroom and are ready for delivery to department mail locations.
To receive notifications, packages must be properly addressed with the recipient’s full name and department. There may be a delay in notifying staff and delivering packages that are not addressed properly.
Notification emails will come from Mail Services and will include the number of packages received, images of the shipping label(s), and any additional pertinent information, such as notification when alternate arrangements need to be made for package pickup.
In some instances, Mail Services may be unable to deliver packages and alternate delivery or pick-up arrangements will be required. Please refer to the Parcel Tracker notification for more information.
Faculty and staff may also sign in to their Parcel Tracker portal to see details for the parcels that have been checked in, including information captured in the scan, current delivery status, and relevant time stamps. A sign-up email will be sent from Parcel Tracker with details on how to access your portal.
All faculty and staff are automatically added to Parcel Tracker. If you believe you are not receiving notifications, please check your spam or junk folder or log in to your Parcel Tracker account.
If you’re missing a package or need further assistance, contact Mail Services.