Mail Services uses Parcel Tracker—an online system that logs the receipt of inbound packages and automatically send notifications to faculty and staff when parcels have been processed for delivery.
To receive notifications, packages must be properly addressed with the recipient’s full name and department. There may be a delay in notifying staff and delivering packages that are not addressed properly.
Faculty and staff are welcome to create a Parcel Tracker account using your mtu.edu email address. Creating an account allows recipients to see details for the parcels that have been checked-in for them including parcel details captured in the scan, current delivery status, and relevant timestamps.
In some instances, Mail Services may be unable to deliver your package and you will need to make alternate delivery or pick-up arrangements. Please refer to the Parcel Tracker notification you receive for more information.
All faculty and staff are automatically added to the Parcel Tracker notification system. If you believe you are not receiving notifications, please check your spam or junk folder or log in to your Parcel Tracker account.
If you’re missing a package or need further assistance, contact Mail Services.