IT Operations

What we do

Operations is the largest group in Information Technology, which tasks include:

  • Storage system design, implementation and support
  • Data-centers, virtual server clusters, license servers, terminal servers, software packaging and distribution
  • Faculty, staff and computer lab workstation computer provisioning/maintenance
  • Lecture capture and remote meeting technology
  • Classroom technology
  • Residence hall wired/wireless network support
  • Campus printing support and computer lab maintenance

We support all three of the campus' major operating systems (Windows, Linux and MacOS) in a broad array of systems.

Operations accomplishes these tasks with only 20 staff and over 50 student employees. Our staff and students come from all backgrounds, majors and specialties.


Pat Hopp

Pat Hopp

  • Director of IT Operations
Nancy Banfield

Nancy Banfield

  • IT Operations Manager
Amber Groustra

Amber Groustra

  • IT Operations Manager
Cody Adkins

Cody Adkins

  • System Administrator
Vince Alvarado

Vince Alvarado

  • Technical Support Specialist
Eric Boersma

Eric Boersma

  • System Administrator
Greg Booth

Greg Booth

  • Senior System Administrator and Technical Team Lead
Dan Brinks

Dan Brinks

  • Senior System Administrator and Technical Team Lead
Paul Burke

Paul Burke

  • Associate Systems Administrator
Don Close

Don Close

  • System Administrator
JoAnn Dombrowski

JoAnn Dombrowski

  • Telecommunications Technician II
James Frey

James Frey

  • System Administrator
Angie Hebert

Angie Hebert

  • IT Support Coordinator
Henry King

Henry King

  • System Administrator
Pat Krogel

Pat Krogel

  • Senior Application Systems Analyst
Jason Lieburn

Jason Lieburn

  • Associate Systems Administrator
Joshua Myles

Joshua Myles

  • Senior Application Systems Analyst
Gavril Panov

Gavril Panov

  • Personal Computer Specialist
Michael Ross

Michael Ross

  • Data Center Technician
Tim Ryan

Tim Ryan

  • System Administrator
Reilly Schreiber

Reilly Schreiber

  • System Administrator
Charlie Temple

Charlie Temple

  • IT Support Technician
Bryce Tuttle

Bryce Tuttle

  • System Administrator
Brian Zarn

Brian Zarn

  • System Administrator