Resources for Students

Welcome! Michigan Tech Information Technology is here to meet your computing needs and give you tools and information to help you succeed in your studies. We've put together a quick guide with  IT-related resources you may find helpful as you initially settle in on campus.


Contact IT Help

For any questions on IT-related issues, please contact us via any of the following options:

  • By email: it-help@mtu.edu
  • By phone: (906) 487-1111
  • The IT and Library Service Center on the first floor in the Van Pelt and Opie Library is available for walk-up questions. IT staff is available during normal business hours. If a staff member cannot resolve your issue quickly, they will create a support ticket with our technical staff.

Michigan Tech IT Information

Michigan Tech IT Web Site http://it.mtu.edu
Software Download Center http://downloads.it.mtu.edu
IT Support Center http://support.it.mtu.edu
Remote Assistance http://it.mtu.edu/help
IT Status Page http://status.it.mtu.edu
IT Blog http://blogs.mtu.edu/it
Facebook http://www.facebook.com/MichiganTechIT
Twitter http://twitter.com/MichiganTechIT

Accounts and Passwords

Your Michigan Tech account username and password are essential to your university experience. You’ll use your account for your Michigan Tech email account, to access wireless, Canvas, Banweb, and any time you need to verify your Michigan Tech identity online.

Your password is equally as important. We’ve made password management a secure and simple process that you can use without the need to contact an IT staff member.

Set up password management  at the Michigan Tech Account Center or read more about the Account Center in our Support Center.

Graduate Student Computer Labs

Graduate Student Computer Labs

Storage and Remote Server Access

H: and M: Drive - What is it and how do I use it?

Your home directory (H: Drive) is a place to store files that you can access anywhere on or off campus. The M: Drive is a department- and program-specific share. More information is in our Support Center:

Remote Access

Need to connect to a Michigan Tech server from off-campus? Our IT Support Center has instructions for Remote Desktop Protocol (RDP).

Software Resources

Software Download Center

Michigan Tech faculty, staff, and students can download software that is licensed for use on their personally-owned computers, including Matlab, Microsoft Office, and more. Check it out at: http://it.mtu.edu/downloads.

Anti-virus Software - Microsoft Security Essentials

Available to students, faculty, or staff through an agreement between Michigan Tech and Microsoft, Microsoft Security Essentials is free and readily available for download on Windows computers. If you currently have an alternative anti-virus solution installed such as McAfee, you will need to uninstall it prior to installing Security Essentials.

Download Microsoft Security Essentials for home users at: http://windows.microsoft.com/en-us/windows/security-essentials-download.

Research Computing and Visualization

Michigan Technological University has several computing and visualization clusters and one-off work-stations, for research and teaching. For more information, please contact Gowtham, Director of Research Computing (g@mtu.edu/906-487-3593) or visit http://hpc.mtu.edu/.