About TELUS Health
The TELUS Health Student Support App is a telehealth counseling support service that offers free online resources and Student Support Counselors 24/7 from anywhere in the world. Customize your experience with preferred methods of communication (chat, phone or video), with options for multilingual, identity, and cultural matching support. Ongoing individual counseling is available upon request.
You can call TELUS Health Student Support Counselors at:1-877-376-7896.
If calling from outside North America, dial 001-416-380-6578.
Or access services through the TELUS Health Student Support app.
What does TELUS Health Student Support Offer?
- Services are confidential within the limits of the law. No one will know you have reached out unless you choose to tell them.
- Provides 24/7/365 access to emergency mental health support.
- Free for MTU students
- Easy to download
- Access from anywhere in the world
- Chat/text option
- Self-help resources
- Ongoing counseling & mental health support
- Crisis support
- Multiple languages supported
- Match with a counselor based on identity, culture, and social background
What Can TELUS Health Student Support Counselors Help With?
TELUS Health Student Support counselors are licensed Masters and PhD level clinicians, so they can offer a wide range of mental health support services, including:
- Anxiety and Stress
- Adapting to a new culture or campus
- Being successful at school
- Relationships with friends and family
- Healthy eating and sleeping habits
- Loneliness
- Sadness and Depression
- Feeling Overwhelmed
A Note from our Staff
We at the Center care deeply about the needs of our students, and we want each person to be able to access services in the way that best suits their needs. That being said, sometimes there are situations where services through the Center are not available or practical. For example, a student may need support over the weekend, or immediately following a difficult exam, or maybe they are away from campus on winter break, co-op, or study abroad. Perhaps, the limitation of business hours and a busy schedule get in the way of reaching out or a desire to meet with someone with a shared identity. In these situations, the flexible nature of TELUS Student Support can be extraordinarily helpful to students! TELUS Health Student Support allows students access to around-the-clock support with a mental health professional and also the ability to receive individual counseling from the comfort of their own home during the time they desire. Services, whether provided through the Center or through TELUS Health are provided by licensed counselors who are here to provide students with the support they are seeking to grow or maintain their mental health and well-being.
Share your Feedback
Feedback or complaints can be provided directly to TELUS Health. You can also email our center if you experience any issues or concerns with this service.