Residence Education and Housing Services

Submit a Repair Request

Need something fixed graphic

Students can submit a work order with Maintenance Direct. Using the work order system allows you to track your repair request and get updates when they’re complete.

Just follow these steps:

  1. Enter name, email & phone number
  2. Select the location, area, & room number
  3. Click the “General Maitenance” icon
  4. Write a description of the issue. Be specific!
    If your issues are with a washer or dryer, include the machine numbers
    If your issue is a common area, specify the location
  5. Request a completion date
  6. OPTIONAL: Attach pictures if you have them
  7. Click submit

What to expect after your work order is submitted:

  • You will receive a confirmation email sent to your inbox
  • You may receive notifications updating you what is going on with your work order via email
  • In most cases and depending on the size of the work, a non-emergency work order should be completed in 5 business days
  • If a week has passed since doing a work order and you haven’t received an update or repair, email us at
    (Fix It Housing can only follow up on work orders, so make sure you’ve submitted one first!)

Submit a Repair Request

For an emergency that is a threat to the life or safety of an individual or the community (flooding, loss of heat, etc.), notify your RA and call the Facilities emergency line at 906-487-0001.