An Office of the Ombuds shall be established by the Senate of Michigan Technological University. Its purpose shall be to provide confidential, impartial, informal conflict resolution services to faculty, staff and students prior to the filing of any formal grievance. The Ombuds office seeks to resolve conflicts through informal mediation efforts. Ombuds mediation efforts are to be terminated upon the filing of a formal grievance, at the request of the member of the university community seeking Ombuds services, or by the judgment of the Ombuds officer. Consultation with the Ombuds Officer will not preclude or impair other avenues of grievance, investigation, or adjudication available to faculty, staff and students. Included in the office is the processing of student complaints when other recourse has been exhausted.
The Ombuds Officer shall report to the President, and may recommend policy changes to the President for consideration.
The Ombuds Officer shall be appointed by the appointing committee which shall consist of the following members of the Michigan Tech community: one member appointed by the President; one member elected by the Senate from among its members; one member elected by the Academic Faculty; and one member elected by Michigan Tech enrolled students. The choice of the appointing committee must be unanimous. The term of the Ombuds Officer shall continue until his/her resignation or until terminated by a two-thirds majority vote of the entire University Senate membership or until terminated or suspended by the President, whichever first occurs.
Release time and resources required to successfully execute the duties of the Ombuds' Office shall be provided by the University as determined by the President. (Board of Trustees Policy 4.8)
12/03/18 - Removed appeal process of students complaints following Board of Trustees update 9/28/18.
1/26/2018 - Annual Review: Added the "References" section and the link to the Senate Policy 210.1, OFFICE OF OMBUDS.
12/08/2016 - Annual Review: No changes made to content.
06/04/2015 - To reflect current University titles, "Board of Control" is now "Board of Trustees".
02/03/2015 - Annual Review: To reflect current practice, the email address for questions is now email@example.com. No changes made to content.
02/21/2014 - Annual Review: Updated Michigan Tech and Handbook banners, no changes made to content.
12/11/2013 - Revised to be consistent with Board of Control policy 4.8 by adding the last sentence to the first paragraph regarding student complaints; added suspension or termination power in the President to comply with State law prohibiting non-terminable employment; and deleted the Staff council member from the committee make-up as position no longer exists.
03/20/2013 - Annual Review: "Senate Proposal 06-06" now reads "Senate Policy 210.1."
07/19/2011 - Annual Review: Revised to reflect updated Board of Control Bylaws and Policies re-numbering, and current University titles and practice, MTU is now Michigan Tech and the email address for questions is now hbwebmaster.