Central Receiving

All addresses for packages must include:

• Name of Recipient
• Building Name (no acronyms)
• Room Number

Correct addressing will insure that your package arrives in a timely manner to your respective location.

All addresses for packages must include:

• Name of Recipient
• Building Name (no acronyms)
• Room Number

Correct addressing will insure that your package arrives in a timely manner to you respective location.

In most cases, deliveries accepted by Central Receiving are processed and delivered to the MTU departments within 36 business hours, except:

• packages without Purchase Order information
• packages that are drop shipped from another warehouse
• large shipments that require special delivery

Packages will be delayed if Central Receiving cannot determine who the package is for.

Personal orders or shipments not related to university business are not allowed through Central Receiving.

As much as possible, overnight shipments and RUSH orders are processed and delivered on the same day. Exceptions to same-day delivery can be caused by late delivery by the shipper due to weather, no notification that shipment is a RUSH, etc.

If same-day delivery cannot be made due to staffing situations in Central Receiving, the department will be called and made aware that the shipment has arrived but not immediately deliverable. That delivery may be picked up at Central Receiving or other arrangements can be made.

If delivery is received and initial inspection of the outer packaging shows damage, Central Receiving staff will make a notation of the damage. It is the responsibility of the department that ordered the goods to resolve damaged orders with the vendor.

If the damaged/broken item(s) are over-sized (furniture, etc.), the item will be kept at Central Receiving, and the department will be notified to come and make an inspection.

The department that ordered the goods is responsible for resolving incorrect orders directly with the vendor.

When a department returns defective/broken/warranty repair items, and the vendor issues a UPS "Call Tag," departments should box the item (use original box and packing if possible) and make arrangements to have the package delivered to Central Receiving to be held until the "Call Tag" is received from the vendor.

If the item(s) to be returned have a fixed asset inventory sticker or any state markings, the department must contact the MTU Property coordinator at (906) 487 2252 to have the sticker and/or state markings removed. For more information about inventory policies, see Business Services.

For questions concerning packing, shipping procedures, etc., please call Wayne Laitala at (906) 487-2701. For additional information on packing tips, tracking numbers, etc., contact the following companies:

• UPS or by phone: (800) 742-5877
• FedEx or by phone: (800) 463-3339

Central Receiving stocks a limited variety supplies geared toward the Facilities Management Department.  These include batteries, work gloves, safety glasses.