Cayce C. Will

Cayce C. Will


  • Director of Business Intelligence
  • MSA, Masters of Science in Administration, Central Michigan University
  • BS, Computer Science, Michigan Technological University
  • Information Technology Service Management Certificate, Information Technology Infrastructure Library (ITIL) Foundation


Cayce C. Will is the Director of Business Intelligence for the Office of Administration Division at Michigan Tech. 

He holds a Master of Science in Administration with a focus on Information Resource Management from Central Michigan University and a Bachelor of Science degree in Computer Science from Michigan Tech. He also holds a certificate in Information Technology Service Management through the Information Technology Infrastructure Library (ITIL) Foundation. Cayce is active in the EDUCAUSE  IT Governance Working Group, and serves as a reviewer for EDUCAUSE conference proposals. He serves as the Vice President of the University Senate and is the former Chair of the Senate IT Committee. Cayce is also a Lean facilitator and Lean Implementation Leader at Michigan Tech, and is the advisor to the University's Student Aikido Club.

Prior to Michigan Tech, Cayce owned and operated an independent Internet Service Provider in Lower Michigan, as well as worked as an IT Manager at Besser Corporation, managing the international manufacturer's corporate IT data center and supporting systems across North America and Besser's offices and facility in Germany. More recently, Cayce was Director of Infrastructure Services in Michigan Tech's Central IT. He is a proponent of Lean IT, Continuous Improvement, and IT as a Service. Cayce believes in the need for effective IT governance to strategically align business needs with IT resources.