What's Happening

Kaizen Events

There are always several Kaizen Events taking place across the Michigan Tech campus.  Many departments use these events to improve their processes and reduce waste.  If you are interested in holding a Kaizen Event at Michigan Tech, contact the Office of Continuous Improvement at improvement@mtu.edu or call 906-487-3180.

Event Name Sponsoring Department Facilitator Problem Statement Applicable Tools
Advance Grant Provost's Office  Theresa Coleman-Kaiser We need an explicitly delineated faculty career map. Process Mapping
Gap Analysis
Career Services Network Drive 5S Career Services  Megan Ross Lack of organization of the department drive has led to a disuse of it, inefficiencies and wasted time in searching 5S
Central Ticket Office Workspace Organization Ticketing Operations  Ernie Beutler Workspace is too small and not set up efficiently causing frustration and delays in  customer service as well as unsafe working conditions. Organization
Sabbatical Payment Process Payroll Pattie Luokkanen & Angie Kolehmainen Incorrect sabbatical pay is leading to overpayment which causes frustration and re-work for both customer and employees Process Map
Change in Payday Improvement Human Resources Gina LeMay Need to explore options of changing the amount of pay periods Process Map
Dining Services Lean Path Implementation Dining Services Kathy Wardynski Due to lack of implementing the waste tracking system, the MUB can;t track wasted food/materials Standard Work
Dining Services Training Program Dining Services Heidi Reid Employees are unsure of all job duties due to conflicting information from trainers causing employee frustration and customer service breakdown. Process Map
Food Service Helper Job Description Dining Services

Kerri Sleeman & Renee Hiller

Due to high frequency turnover and a large applicant pool while using outdated hiring tools, it is difficult and time-consuming to get the right people in place. Standard Work
Rosza Rentals Value Stream Auxiliary Services Ann Kitalong-Will Inconsistencies with contracting communication and billing causes confusion, frustration, and inconsistent billing Standard Work
Library Shared Drive 5S Library Ernie Beutler The Tech-Services S drive has too many files that lack organization and does not have a maintenance or standard system.  It is difficult to find anything within the current structure. 5S
Build and Deploy Customer Communication IT Megan Ross Insufficient 2-way communication is causing delays, frustration, and confusion for both the customer and the IT staff Process Map
Employee Wellness Options Human Resources Shellie Hubert & Gina Goudge Employee confusion or lack of knowledge regarding wellness programs is causing less use of the benefits Standard Work
Start Up Funding Provost's Office Anita Quinn There are multiple tracking systems on campus that don;t allow for extraction of demographic data linked to faculty start ups.  This causes frustration and confusion for the people involved as well as wasted time and resources.  Reporting is difficult due to the different channels of information making it nearly impossible to have accurate data in order to make decisions. Standard Work