FedEx and UPS Shipping Accounts
In recent months, Mail Services has received billing statements for shipments not made through the centralized shipping account for Michigan Tech. We have discovered that many personal/individual FedEx accounts have been opened and are being used for both outbound shipments and return shipping charges. Purchasing and Mail Services would like to remind members of the campus community that only authorized individuals in Mail Services, Purchasing and Central Receiving may open shipper accounts on behalf of the University.
To assist with your shipping needs, University-wide FedEx and UPS accounts are in place to benefit all departments. Unlike an individual account, these Michigan Tech accounts include negotiated discounts — most of which result in substantial savings to your budgets.
When a shipment is not properly prepared through the University shipper account, FedEx randomly selects an account connected to the University, even if the individual who opened the account is no longer affiliated with Michigan Tech. Due to FedEx policy, Mail Services staff are unable to assist with these cases because we are not named on the individual account(s). As a result, the department affiliated with the individual account is responsible for any charges incurred — regardless of whether the shipment was on behalf of that department.
Faculty and staff who have an individual shipper account are strongly encouraged to contact the shipping company and close the individual accounts. Simply discontinuing use will not resolve the issue and may result in future charges.
Mail Services staff are available to assist with shipping options and are also happy to assist in preparing the proper paperwork for shipments to ensure you receive the best possible rate.
Contact Mail Services at mail-services-l@mtu.edu or 906-487-2348 with questions or for more information.