Complaints And Action Guides

The "Faculty, Staff, and Visitors" and "Students" tables below provide an overview of possible complaints and direct complainants to the appropriate recipient of the complaint.  The grids below are available in PDF format on the Complaint Procedures web page.

Definitions of Confidential and Private Resources

Confidential Resource - Details of the complaint/incident are kept confidential. These resources are not required to tell anyone your private, personally identifiable information unless there is significant cause for fear for your safety or the safety of others.

Private Resource - These resources are those from who you can expect to have complaints/incidents to be taken seriously and to have those complaints/incidents investigated and properly resolved. This means only people who need to know will be told and information will be shared only as necessary. Those needing to know may include the person(s) you are filing the complaint against, witnesses, and investigating officials from the University or outside the University.

Complaint and Action Guidelines for Faculty, Staff, and Visitors

Nature of the Complaint Who is bringing the complaint? Who/What is the complaint about? Action/Who to Contact
Discrimination or Harassment based on protected-class status/Gender Discrimination/Sexual  Harassment Staff/Faculty/Visitor Staff/Faculty/Visitor Institutional Equity
and Inclusion or
Title IX Coordinator: 487-3310
Sexual Assault/Violence Staff/Faculty/Visitor

Staff/Faculty/Visitor/     Student

EMERGENCY DIAL 911

Public Safety and Police Services: 487-2216 and/or
Title IX Coordinator: 487-3310 

Intimidation/Threat to Safety Staff/Faculty/Visitor Staff/Faculty/Visitor/     Student

EMERGENCY DIAL 911

Public Safety and Police Services: 487-2216

Faculty behaves unprofessionally or inappropriately Staff/Faculty Faculty Consult with your supervisor or Human Resources: 487-2280 or the Ombuds*: www.admin.mtu.edu/ombuds
Staff behaves unprofessionally or inappropriately Staff/Faculty Staff Consult with your supervisor or Human Resources: 487-2280 or the Ombuds*: www.admin.mtu.edu/ombuds
A supervisor, department head, or administrator behaves unprofessionally or inappropriately Staff/Faculty Supervisor, Department Head, or Administrator Consult with your supervisor, appropriate administrator, or Human Resources: 487-2280 or the Ombuds*: www.admin.mtu.edu/ombuds
Concerns about somebody’s well-being or observations of unusual behavior Staff/Faculty/Visitor Staff/Faculty/Visitor/     Student

EMERGENCY DIAL 911

Supervisor, Public Safety and Police Services: 487-2216 or Tip Line: 487-0847  www.mtu.edu/tips

Stress, feeling unable
to cope, family matters, education or legal assistance, money management, substance abuse and recovery, and various other interpersonal problems, etc.
Staff/Faculty   Supervisor, Department Chair, Dean, or Employee Assistance Program* 906-225-3145 or www.northstareap.com or Ombuds*:
www.admin.mtu.edu/ombuds
ADA Accommodation Staff/Faculty/Visitor   Institutional Equity and Inclusion or ADA Coordinator: 487-3310
Violation of the Collective Bargaining Agreement Staff/Faculty/Visitor Staff/Faculty/Visitor/     Student The appropriate union representative or Human Resources: 487-2280
Activities that may involve (ethical or financial) misconduct Staff/Faculty/Visitor Staff/Faculty/Visitor/     Student The appropriate Supervisor or Lighthouse Services* www.mtu.edu/internal-audit/resources/hotline/
1-844-490-0055
Activities that may involve violations of Michigan Tech policy Staff/Faculty/Visitor Staff/Faculty/Visitor/     Student The appropriate Supervisor or Lighthouse Services* www.mtu.edu/internal-audit/resources/hotline/
1-844-490-0055 or Tip Line: 487-0847 www.mtu.edu/tips
Conflict of Interest Staff/Faculty/Visitor Staff/Faculty/Visitor/  Student Conflict of Interest Coordinator: coi@mtu.edu
Misconduct in research Staff/Faculty Faculty Executive Director Compliance, Integrity, and Safety: 487-2902 or Lighthouse Services*: www.mtu.edu/internal-audit/resources/hotline/ 1-844-490-0055
Improper governmental activities or significant threats to health and safety. (Whistleblower Complaint) Staff/Faculty State Agency or Employee

Executive Director Compliance, Integrity, and Safety: 487-2902 or Lighthouse Services*: www.mtu.edu/internal-audit/resources/hotline/    1-844-490-0055  or Office of Inspector General: 1-800-447-8477 or Tip Line: 487-0847 www.mtu.edu/tips

*Indicates Confidential Resource

 

Complaint and Action Guidelines for Students

Nature of the Complaint Who is bringing the complaint? Who/What is the complaint about? Action/Who to Contact
Discrimination Student Student Office of Academic and Community Conduct:  487-2951 studentconduct@mtu.edu
Discrimination or Harassment based on protected-class status/Gender Discrimination/Sexual  Harassment Student Staff/Faculty/Visitor Institutional Equity
and Inclusion or
Title IX Coordinator: 487-3310
Sexual Assault/Violence Student

Student/Staff/Faculty/Visitor

EMERGENCY DIAL 911

Public Safety and Police Services: 487-2216 and/or
Title IX Coordinator: 487-3310 or Counseling Services*: 487-2538

Intimidation/Threat to Safety Student Student/Staff/Faculty/Visitor

EMERGENCY DIAL 911

Public Safety and Police Services: 487-2216 or 
Office of Academic and Community Conduct 487-2951 studentconduct@mtu.edu or Counseling Services*: 487-2538

Faculty behaves unprofessionally or inappropriately Student Faculty Dean of Students: 487-2212 deanofstudents@mtu.edu
Staff behaves unprofessionally or inappropriately Student Staff Dean of Students: 487-2212 deanofstudents@mtu.edu
A supervisor, department head, or administrator behaves unprofessionally or inappropriately Student Supervisor, Department Head, or Administrator Dean of Students: 487-2212 deanofstudents@mtu.edu
Stress, feeling unable to cope, interpersonal problems, etc. Student   Counseling Services*: 487-2538
Concerns about somebody’s well-being or observations of unusual behavior Student Staff/Faculty/Visitor/Student

EMERGENCY DIAL 911

Public Safety and Police Services: 487-2216 or Dean of Students 487-2212 deanofstudents@mtu.edu or Tip Line: 487-0847 www.mtu.edu/tips

Faculty unwilling to make an ADA accommodation Student Faculty Coordinator for Student Disability Services: 487-1494
ADA Accommodation Student   Coordinator for Student Disability Services: 487-1494
Faculty not holding office hours, misses classes without notice, etc. Student Faculty Contact the appropriate Department Chair or Dean
Student contests a grade given based on alleged academic misconduct (such as cheating or plagiarism) Student Faculty Office of Academic and Community Conduct: 487-2951 studentconduct@mtu.edu
Student contests a grade (where there is no alleged academic misconduct) Student Faculty Dean of Students: 487-2212 deanofstudents@mtu.edu
Student needs assistance in resolving any University-related concerns or complaints Student Student/Staff/Faculty/Visitor Dean of Students: 487-2212 deanofstudents@mtu.edu or the Ombuds*: www.admin.mtu.edu/ombuds
Conflict of Interest Student Staff/Faculty/Visitor/Student Conflict of Interest Coordinator: coi@mtu.edu
Misconduct in research Undergraduate Student Faculty Office of Academic and Community Conduct 487-2951 studentconduct@mtu.edu or Executive Director Compliance, Integrity, and Safety: 487-2902
Misconduct in research Graduate Student Faculty Assistant Dean of the Graduate School: 487-1989 or Executive Director Compliance, Integrity, and Safety: 487-2902 or
Lighthouse Services*: www.mtu.edu/internal-audit/resources/hotline/
1-844-490-0055
Activities that may involve (ethical or financial) misconduct Student Student/Staff/Faculty/Visitor Office of Academic and Community Conduct: 487-2951 studentconduct@mtu.edu or Lighthouse Services*: www.mtu.edu/internal-audit/resources/hotline/  1-844-490-0055
Activities that may involve violations of Michigan Tech policy Student Student/Staff/Faculty/Visitor Office of Academic and Community Conduct: 487-2951 studentconduct@mtu.edu or Lighthouse Services*: www.mtu.edu/internal-audit/resources/hotline/  1-844-490-0055 or Tip Line: 487-0847 www.mtu.edu/tips
Improper governmental activities or significant threats to health and safety. (Whistleblower Complaint) Student State Agency or Employee

Executive Director Compliance, Integrity, and Safety: 487-2902 or Lighthouse Services*: www.mtu.edu/internal-audit/resources/hotline/    1-844-490-0055  or Office of Inspector General: 1-800-447-8477 or Tip Line: 487-0847 www.mtu.edu/tips

*Indicates Confidential Resource