Counseling Services
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Your First Appointment

We understand that there can be a level of discomfort in seeking counseling, so we want to put your mind at ease on the process of coming to Counseling Services for the first time. Below is a walk through of what it looks to schedule an appointment for the first time all the way through your first appointment. If you have any additional questions feel free to contact us and ask before you schedule that appointment.

  1. You realize that you may benefit from speaking with a counselor

  2. You contact Counseling Services by calling 906-487-2538 or stopping by our office located on the 3rd Floor of Administration Building during business hours to schedule an appointment.

    1. Our front desk is located on the left when you come off of the elevators. Let the person at the front desk know that you would like to set up an appointment with a counselor. Only the person seeking the appointment can schedule an appointment with a counselor.
    2. When you contact our office you will be asked if you have sought services from Counseling Services before. If it is your first time you will be asked for your name and student identification number (M number), so please have it on hand. Based on your availability and the availability of staff, you will be scheduled for your first appointment. Your first appointment is what we call a triage assessment and will take 30 minutes.
      1. When you schedule your appointment you will be given the name of the person you will meet with for the triage assessment. This person will most likely not be the counselor you will be seeing moving forward.
    3. This first appointment is not a counseling session. If you are experiencing an emergency please let the person you are talking to know or go to the emergency page for further information.
  3. Prior to your first appointment we ask that you complete initial appointment paperwork at our office.

    1. This paper work takes approximately 10 minutes to complete. This paperwork can be done any time before your first appointment. If you are unable to stop by our office prior to your appointment, we ask that you arrive 10 minutes early for your appointment to finish the paperwork then.
    2. This paperwork will include demographic information, the reason(s) why you are seeking counseling services, a series of questions on what you are currently experiencing and a review of the confidentiality policy. If you struggle with any of the questions, someone at the front desk will be able to clarify any questions or concerns you have.
  4. When you arrive for your appointment check-in at the front desk. Help yourself to coffee, tea, hot chocolate or water while you wait.

  5. Your counselor will come out to the waiting room to get you and bring you back to their office.

  6. Prior to asking any questions, the counselor will review the confidentiality policy with you and check to see if you have any questions about the policy before moving forward with the assessment.

  7. The counselor will ask you what brought you in to counseling, what your level of distress looks like that day, a series of questions regarding you current problems or what you are experiencing, and how your day-to-day life is being impacted by your problems.

    1. If at any point during the assessment you are unsure of the question, ask for clarification.
    2. If you begin to experience a crisis while being asked these questions, let your counselor know. We want to make sure you are in a safe place before you leave our office.
  8. Once the counselor has asked all the questions, you will have a chance to ask any questions or address any concerns you have. This is a time where you could ask about what the next appointment with your counselor will look like.

  9. Once all questions are answered you will be scheduled for intake with your primary counselor. You will have the option of picking the gender of your counselor if you find comfort with one gender or the other at this time.