Directory Search Help

Using the Search Tool

  1. From the drop-down menu, select a search field, e.g., Last Name, Email Address.
  2. From the drop-down menu, select a search method, e.g., Contains, Is.
    1. Note: The Sounds like method cannot be applied to search on email address or usernames.
  3. Enter the desired search text.
  4. Click on an entry to view detailed directory information.
    1. Note: Directory information can be restricted based on privacy settings; if you have trouble finding information, try to log in to your account and repeat the search.
  5. If the search yields too many results, try performing an advanced search by clicking the Add Critera button located below the search terms.
    1. For details, see Performing Advanced Searches below.

Selecting a Search Method

Unsure of which search method to use? Each one is explained in the following table.

Search Methods


Method Name Description
contains Results for the search field must contain the specified search text.
is Results for the search field must match exactly the specified search text.
starts with Results for the search field must begin with the specified search text.
ends with Results for the search field must end with the specified search text.
sounds like Results for the search field must "sound like" the specified search text. For example, the first name "Tim" may sound like "Tom" or "Tammy". This is a good option when you don't know how to spell a name.

Performing Advanced Searches

The advanced search feature may help to refine your search. To perform an advanced search, click the Add Criteria button below the search terms; add as many criteria as necessary. The following table explains two secnarios in which advanced search is helpful.

Advanced Search Examples


Search Question Criteria Lines for Search Notes
What is the phone number of Todd User and Jill User?
  Name is Todd User
or Name is Jill User
It may be confusing to see that the or operator was used here instead of and. However, thinking about it logically, if and were used we would be saying, "I would like information about someone whose Name is Todd User and whose Full Name is Jill User." Because a person doesn't have two different full names, we must really want to say, "I would like information about someone whose Name is Todd User or whose Name is Jill User.
I would like information about someone who I know has a first name that starts with Ja and whose last name has ou in it.
  First Name starts with Ja
and Last Name contains ou
This may return many results, from which you will have to sift through to find the person you are looking for. The result will probably include some Jacks, Jamies, Janes, etc., but only if the last name contains "ou" (Plouse, Youth, Ouseman, etc.).