User Services

What we do

IT User Services is the customer support division of Michigan Tech IT. We provide walk-in, phone, and in-room support to make sure you can connect to the technologies you need as you complete your academic work. We support the desktops and laptops of every faculty and staff on campus, as well as all the kiosks and public workstations on campus.

The User Services staff understands that not being able to access these technologies can be frustrating and are deeply committed to quickly resolving any problems or questions should they arise.


Matt Bryan

Matt Bryan

  • Help Desk Manager
906-487-1984
cmbryan@mtu.edu
B44 EERC
Eric Boatman

Eric Boatman

  • Help Desk Consultant
906-487-1102
edboatma@mtu.edu
B45 EERC
Paul Burke

Paul Burke

  • Help Desk Consultant
906-487-3639
pbburke@mtu.edu
B45 EERC
Nathan Eilola

Nathan Eilola

  • Help Desk Consultant
906-487-1884
ngeilola@mtu.edu
B45 EERC
Stefan Hurthibise

Stefan Hurthibise

  • Presentation and Classroom Support Specialist
906-487-2235
shurthib@mtu.edu
B45 EERC
Jason Lieburn

Jason Lieburn

  • Help Desk Consultant
906-487-1203
jeliebur@mtu.edu
B45 EERC
Mary Mongeau

Mary Mongeau

  • Help Desk Support Specialist
(906) 487-1111
mamongea@mtu.edu
Library and IT Service Center
Russ Price

Russ Price

  • Help Desk Consultant
906-487-3289
rjprice@mtu.edu
B45 EERC
Tracey Reed

Tracey Reed

  • Help Desk Consultant
906-487-1101
tracey@mtu.edu
B45 EERC