Complaint Process

If a person feels that his or her treatment has been unfairly discriminatory based on protected class, he or she is encouraged to file a complaint.

The Institutional Equity Office will discuss the complaint with the complainant and may explore effective options for an informal resolution at the most local level.

The administration may determine that corrective action needs to be taken at any point in this process, regardless of agreement of all the parties.

Complaint Process FAQs

01

How do I submit a complaint?

If you feel there has been a violation of any of the policies under the Institutional Equity Office’s jurisdiction, you may contact the office by phone, e-mail or in person. At that time, you will be instructed on what information is necessary to continue. Complaints must be filed within 180 days of the most recent offending incident. See complaint procedures

02

What should I bring with me when filing a complaint?

It is helpful if individuals meeting with the Institutional Equity Office have completed a complaint form or prepared a written statement of the allegations explaining under which protected classification you believe you are being discriminated against (i.e. race, age, sex), along with any supporting documentation to corroborate the allegations that are being made.

03

Can I bring someone with me to meet with the Institutional Equity Office?

Yes. Individuals choosing to meet with the Institutional Equity Office regarding complaints of harassment and/or discrimination are welcome to have another member of the University community present. That support person may not be an attorney. However, due to the confidentiality of Institutional Equity Office process, the Institutional Equity Office encourages any discussion concerning allegations of harassment and/or discrimination is limited to those who are parties or representatives in the matter.

04

I have just filed a complaint, what will happen next?

After a complaint has been filed, the Institutional Equity Office will conduct an initial assessment of the complaint to determine whether or not the allegations fall within the scope and jurisdiction of the non-discrimination and harassment policies. If the Institutional Equity Office determines that the allegations fall within the scope of the non-discrimination and harassment policies, the Institutional Equity Office will so advise the Complainant and the Respondent. If the Institutional Equity Office determines that the allegations do not fall within the scope of the non-discrimination and harassment policies, the Institutional Equity Office will refer the complainant to the proper forum to address his or her concerns.

05

How long does the complaint process take?

If the Institutional Equity Office determines that the allegations fall within the non-discrimination or harassment policies, the Institutional Equity Office will conduct an inquiry. The Institutional Equity office will have 30 days from receipt of the complaint to evaluate the complaint for an informal resolution at the local level.

If the complaint is not resolved with an informal resolution, the Institutional Equity Office will then investigate further. The investigator will create a written report describing the findings. The Institutional Equity Office will strive to complete the investigation within 60 days of receipt of the complaint. Both parties will receive notification of the outcome within seven days of the completion of the report. This period may be extended should it take a longer period of time to properly investigate a complaint.